phone: 888.408.0874
live chat: We offer live chat support 24/7


Are Pura Organics products all natural?

Yes! All of our products are made with non-toxic, natural ingredients. 

Do any of the Pura Organics products contain sunscreen?
At the moment, none of our products contain sunscreen. However, we are currently developing a line with SPF to launch in time for summer 2017!

Does Pura Organics test on animals?

No! We are committed to providing our customers with products that are 100% cruelty-free.

What is your return policy?

We offer a 100% money-back guarantee within 30 days of purchase! We stand behind our products and are confident you will love them too. If you aren't satisfied with any of our products we will happily accept your return and issue a refund immediately.

Please note we do not cover return shipping costs. Please e-mail to initiate your return.

Do you offer free shipping?

Yes! We offer FREE two day shipping on orders over $50.

​How can I cancel m​y order? 

We pride ourselves on quick shipping times, which means that we are committed to shipping your order out ASAP. Unfortunately, this means that order cancellation can sometimes be difficult. If you would like to cancel your order, please email immediately with your order number and we will attempt to cancel the shipment. 

If the shipment has already been sent, you will be able to refuse the package with your mailman at delivery. 

Do you offer wholesale pricing?

Yes! Please email with “Wholesale” as the subject.

Who should I speak to for press inquiries?

Please email with “Press” as the subject.